Rekapitulasi Data Survey Kepuasan Masyarakat Unit Pelayanan (Akademik) Legalisasi Dokumen. MADRASAH ALIYAH NEGERI 1 BANTUL Tahun 2024
| No Responden | Pertanyaan | Total | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | ||||
| 1 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 35 | ||
| 2 | 3 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 33 | ||
| 3 | 4 | 4 | 4 | 4 | 4 | 4 | 3 | 4 | 4 | 35 | ||
| 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 34 | ||
| 5 | 3 | 3 | ||||||||||
| 6 | 4 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 31 | ||
| 7 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | ||
| 8 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 9 | 3 | 4 | 4 | 3 | 3 | 4 | 3 | 3 | 4 | 31 | ||
| 10 | 4 | 4 | ||||||||||
| 11 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 12 | 4 | 4 | 4 | 4 | 3 | 4 | 3 | 3 | 4 | 33 | ||
| 13 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | ||
| 14 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 15 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 16 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 2 | 25 | ||
| 17 | 3 | 3 | 4 | 3 | 3 | 4 | 4 | 3 | 3 | 30 | ||
| 18 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 33 |
| 19 | 4 | 4 | 4 | 3 | 4 | 4 | 4 | 4 | 4 | 35 | ||
| 20 | 3 | 3 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 26 | ||
| 21 | 3 | 3 | 4 | 3 | 3 | 3 | 4 | 4 | 3 | 30 | ||
| 22 | 3 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 35 | ||
| 23 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 33 |
| 24 | 3 | 3 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 31 | |
| 25 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 26 | 4 | 4 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 30 | ||
| 27 | 3 | 4 | 3 | 3 | 3 | 4 | 3 | 4 | 4 | 4 | 4 | 39 |
| 28 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 29 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 30 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 31 | 4 | 3 | 3 | 3 | 3 | 3 | 4 | 3 | 4 | 30 | ||
| 32 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 33 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 34 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 35 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 36 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 37 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 38 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 39 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 40 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 41 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 42 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 43 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 44 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 45 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 46 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 47 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 48 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 49 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 50 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 51 | 3 | 4 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 28 | ||
| 52 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 53 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 54 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 55 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 56 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 57 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 4 | 36 | ||
| 58 | 3 | 3 | 2 | 3 | 3 | 3 | 3 | 3 | 3 | 26 | ||
| 59 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 60 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 3 | 27 | ||
| 61 | 3 | 4 | 4 | 3 | 3 | 4 | 4 | 4 | 4 | 33 | ||
| Total | 201 |
195 |
201 |
190 |
194 |
196 |
193 |
192 |
196 |
1758 | ||
| Rata-Rata Pertanyaan | 3.30 |
3.20 |
3.30 |
3.11 |
3.18 |
3.21 |
3.16 |
3.15 |
3.21 |
28.82 | ||
| Rata-Rata Unsur | 201 / 1 = 201.00 201.00 / 61 = 3.30 |
195 / 1 = 195.00 195.00 / 61 = 3.20 |
201 / 1 = 201.00 201.00 / 61 = 3.30 |
190 / 1 = 190.00 190.00 / 61 = 3.11 |
194 / 1 = 194.00 194.00 / 61 = 3.18 |
196 / 1 = 196.00 196.00 / 61 = 3.21 |
193 / 1 = 193.00 193.00 / 61 = 3.16 |
192 / 1 = 192.00 192.00 / 61 = 3.15 |
196 / 1 = 196.00 196.00 / 61 = 3.21 |
28.82 | ||
| Rata-Rata Tertimbang Unsur | 201.00 / 61 = 3.30 3.30 X (1/ 9) 3.30 X 0.11 = 0.37 |
195.00 / 61 = 3.20 3.20 X (1/ 9) 3.20 X 0.11 = 0.36 |
201.00 / 61 = 3.30 3.30 X (1/ 9) 3.30 X 0.11 = 0.37 |
190.00 / 61 = 3.11 3.11 X (1/ 9) 3.11 X 0.11 = 0.35 |
194.00 / 61 = 3.18 3.18 X (1/ 9) 3.18 X 0.11 = 0.35 |
196.00 / 61 = 3.21 3.21 X (1/ 9) 3.21 X 0.11 = 0.36 |
193.00 / 61 = 3.16 3.16 X (1/ 9) 3.16 X 0.11 = 0.35 |
192.00 / 61 = 3.15 3.15 X (1/ 9) 3.15 X 0.11 = 0.35 |
196.00 / 61 = 3.21 3.21 X (1/ 9) 3.21 X 0.11 = 0.36 |
3.20 | ||
| No | Unsur | Jumlah Pertanyaan | Total Nilai | Nilai Rata-Rata Unsur | Nilai Rata-Rata Tertimbang Unsur |
|---|---|---|---|---|---|
1 |
Persyaratan |
1 |
201 |
3.30 |
0.37 |
2 |
Prosedur |
1 |
195 |
3.20 |
0.36 |
3 |
Waktu Pelayanan |
1 |
201 |
3.30 |
0.37 |
4 |
Kesesuaian Biaya Pelayanan |
1 |
190 |
3.11 |
0.35 |
5 |
Produk Spesifikasi Jenis Pelayanan |
1 |
194 |
3.18 |
0.35 |
6 |
Kompetensi Pelaksana |
1 |
196 |
3.21 |
0.36 |
7 |
Perilaku Pelaksana |
1 |
193 |
3.16 |
0.35 |
8 |
Penanganan Pengaduan, Saran dan Masukan |
1 |
192 |
3.15 |
0.35 |
9 |
Sarana Dan Prasarana |
1 |
196 |
3.21 |
0.36 |
| Indeks Survey Kepuasan Masyarakat | 3.20 ( Baik ) | ||||
| Konversi | 80.05 | ||||
| Mutu Pelayanan | B (Baik) | ||||
Nilai Survey Kepuasan Masyarakat Unit Pelayanan : (Akademik) Legalisasi Dokumen. MADRASAH ALIYAH NEGERI 1 BANTUL Tahun 2024 | ||
Nilai Survey Kepuasan Masyarakat |
(Akademik) Legalisasi Dokumen. |
|
80.05B (Baik) |
Responden | |
Jumlah Responden |
61 Orang |
|
Jenis Kelamin |
Laki - Laki : 31 Orang Perempuan : 42 Orang |
|
Pendidikan |
SD : 2 Orang |
|
SMP : 0 Orang |
||
SMA : 48 Orang |
||
DIII : 0 Orang |
||
SI : 9 Orang |
||
SII : 2 Orang |
||