Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 3 4 4 4 4 4 4 4 4 35
2 3 3 3 3 3 3 4 3 3 28
3 3 3 3 3 3 3 3 3 3 27
4 3 3 3 3 3 3 3 3 3 3 3 3 3 3 42
5 3 3 3 3 3 3 3 3 3 27
6 3 3 3 3 3 3 3 3 3 27
7 3 3 3 3 3 3 3 3 3 27
8 3 3 4 3 3 3 4 3 3 29
9 3 3
10 3 3 4 4 4 4 4 4 4 34
11 3 4 4 3 4 4 4 4 4 34
12 3 3 3 2 4 3 3 3 3 27
13 3 3 2 3 3 3 3 3 3 26
14 4 4 4 3 4 4 4 4 4 35
15 4 4 4 4 4 4 4 4 4 36
Total
47
46
62
44
48
47
49
47
47
 437
Rata-Rata Pertanyaan
3.13
3.07
4.13
2.93
3.20
3.13
3.27
3.13
3.13
 29.12
Rata-Rata Unsur
47 / 1 = 47.00
47.00 / 15 = 3.13
46 / 1 = 46.00
46.00 / 15 = 3.07
62 / 1 = 62.00
62.00 / 15 = 4.13
44 / 1 = 44.00
44.00 / 15 = 2.93
48 / 1 = 48.00
48.00 / 15 = 3.20
47 / 1 = 47.00
47.00 / 15 = 3.13
49 / 1 = 49.00
49.00 / 15 = 3.27
47 / 1 = 47.00
47.00 / 15 = 3.13
47 / 1 = 47.00
47.00 / 15 = 3.13
29.13
Rata-Rata Tertimbang Unsur
47.00 / 15 = 3.13
3.13 X (1/9)
3.13 X 0.111 = 0.35
46.00 / 15 = 3.07
3.07 X (1/9)
3.07 X 0.111 = 0.34
62.00 / 15 = 4.13
4.13 X (1/9)
4.13 X 0.111 = 0.46
44.00 / 15 = 2.93
2.93 X (1/9)
2.93 X 0.111 = 0.33
48.00 / 15 = 3.20
3.20 X (1/9)
3.20 X 0.111 = 0.36
47.00 / 15 = 3.13
3.13 X (1/9)
3.13 X 0.111 = 0.35
49.00 / 15 = 3.27
3.27 X (1/9)
3.27 X 0.111 = 0.36
47.00 / 15 = 3.13
3.13 X (1/9)
3.13 X 0.111 = 0.35
47.00 / 15 = 3.13
3.13 X (1/9)
3.13 X 0.111 = 0.35
3.24
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
47
3.13
0.35
2
Prosedur
1
46
3.07
0.34
3
Waktu Pelayanan
1
62
4.13
0.46
4
Kesesuaian Biaya Pelayanan
1
44
2.93
0.33
5
Produk Spesifikasi Jenis Pelayanan
1
48
3.20
0.36
6
Kompetensi Pelaksana
1
47
3.13
0.35
7
Perilaku Pelaksana
1
49
3.27
0.36
8
Penanganan Pengaduan, Saran dan Masukan
1
47
3.13
0.35
9
Sarana Dan Prasarana
1
47
3.13
0.35
Indexs Survey Kepuasan Masyarakat 3.24 ( Baik )
Konversi 80.93
Mutu Pelayanan B (Baik)