Cetak Tabulasi

Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2025

No Responden	Pertanyaan									Total
No Responden	1	2	3	4	5	6	7	8	9	Total
1	3	4	4	4	4	4	4	4	4	35
2	3	3	3	3	3	3	4	3	3	28
3	3	3	3	3	3	3	3	3	3	27
4	3	3	3	3	3	3	3	3	3	3	3	3	3	3	42
5	3	3	3	3	3	3	3	3	3	27
6	3	3	3	3	3	3	3	3	3	27
7	3	3	3	3	3	3	3	3	3	27
8	3	3	4	3	3	3	4	3	3	29
9	3	3
Total	27	25	41	25	25	25	27	25	25	245
Rata-Rata Pertanyaan	3.00	2.78	4.56	2.78	2.78	2.78	3.00	2.78	2.78	27.24
Rata-Rata Unsur	27 / 1 = 27.00 27.00 / 9 = 3.00	25 / 1 = 25.00 25.00 / 9 = 2.78	41 / 1 = 41.00 41.00 / 9 = 4.56	25 / 1 = 25.00 25.00 / 9 = 2.78	25 / 1 = 25.00 25.00 / 9 = 2.78	25 / 1 = 25.00 25.00 / 9 = 2.78	27 / 1 = 27.00 27.00 / 9 = 3.00	25 / 1 = 25.00 25.00 / 9 = 2.78	25 / 1 = 25.00 25.00 / 9 = 2.78	27.22
Rata-Rata Tertimbang Unsur	27.00 / 9 = 3.00 3.00 X (1/9) 3.00 X 0.111 = 0.33	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	41.00 / 9 = 4.56 4.56 X (1/9) 4.56 X 0.111 = 0.51	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	27.00 / 9 = 3.00 3.00 X (1/9) 3.00 X 0.111 = 0.33	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	25.00 / 9 = 2.78 2.78 X (1/9) 2.78 X 0.111 = 0.31	3.02

No	Unsur	Jumlah Pertanyaan	Total Nilai	Nilai Rata-Rata Unsur	Nilai Rata-Rata Tertimbang Unsur
1	Persyaratan	1	27	3.00	0.33
2	Prosedur	1	25	2.78	0.31
3	Waktu Pelayanan	1	41	4.56	0.51
4	Kesesuaian Biaya Pelayanan	1	25	2.78	0.31
5	Produk Spesifikasi Jenis Pelayanan	1	25	2.78	0.31
6	Kompetensi Pelaksana	1	25	2.78	0.31
7	Perilaku Pelaksana	1	27	3.00	0.33
8	Penanganan Pengaduan, Saran dan Masukan	1	25	2.78	0.31
9	Sarana Dan Prasarana	1	25	2.78	0.31
Indexs Survey Kepuasan Masyarakat					3.02 ( Kurang Baik )
Konversi					75.62
Mutu Pelayanan					C (Kurang Baik)