Data Tabulasi Survey Kepuasan Masyarakat

MADRASAH ALIYAH NEGERI 1 BANTUL

Tahun 2025

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 1 2 3 3 1 3 3 2 3 21
2 4 4 4 3 4 4 4 3 3 33
3 3 3 4 3 3 3 3 3 3 28
4 3 3 3 3 3 3 3 3 3 27
5 4 4 4 3 4 4 4 4 4 35
6 3 3 3 4 4 4 4 4 4 33
7 3 3 4 3 3 4 3 3 3 29
8 3 3 3 3 3 3 3 3 3 27
9 4 4 4 4 4 4 4 4 4 36
10 3 3 4 3 3 3 3 3 3 28
Total
31
32
36
32
32
35
34
32
33
 297
Rata-Rata Pertanyaan
3.10
3.20
3.60
3.20
3.20
3.50
3.40
3.20
3.30
 29.7
Rata-Rata Unsur
31 / 1 = 31.00
31.00 / 10 = 3.10
32 / 1 = 32.00
32.00 / 10 = 3.20
36 / 1 = 36.00
36.00 / 10 = 3.60
32 / 1 = 32.00
32.00 / 10 = 3.20
32 / 1 = 32.00
32.00 / 10 = 3.20
35 / 1 = 35.00
35.00 / 10 = 3.50
34 / 1 = 34.00
34.00 / 10 = 3.40
32 / 1 = 32.00
32.00 / 10 = 3.20
33 / 1 = 33.00
33.00 / 10 = 3.30
29.70
Rata-Rata Tertimbang Unsur
31.00 / 10 = 3.10
3.10 X (1/9)
3.10 X 0.111 = 0.34
32.00 / 10 = 3.20
3.20 X (1/9)
3.20 X 0.111 = 0.36
36.00 / 10 = 3.60
3.60 X (1/9)
3.60 X 0.111 = 0.40
32.00 / 10 = 3.20
3.20 X (1/9)
3.20 X 0.111 = 0.36
32.00 / 10 = 3.20
3.20 X (1/9)
3.20 X 0.111 = 0.36
35.00 / 10 = 3.50
3.50 X (1/9)
3.50 X 0.111 = 0.39
34.00 / 10 = 3.40
3.40 X (1/9)
3.40 X 0.111 = 0.38
32.00 / 10 = 3.20
3.20 X (1/9)
3.20 X 0.111 = 0.36
33.00 / 10 = 3.30
3.30 X (1/9)
3.30 X 0.111 = 0.37
3.30
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
31
3.10
0.34
2
Prosedur
1
32
3.20
0.36
3
Waktu Pelayanan
1
36
3.60
0.40
4
Kesesuaian Biaya Pelayanan
1
32
3.20
0.36
5
Produk Spesifikasi Jenis Pelayanan
1
32
3.20
0.36
6
Kompetensi Pelaksana
1
35
3.50
0.39
7
Perilaku Pelaksana
1
34
3.40
0.38
8
Penanganan Pengaduan, Saran dan Masukan
1
32
3.20
0.36
9
Sarana Dan Prasarana
1
33
3.30
0.37
Indexs Survey Kepuasan Masyarakat 3.30 ( Baik )
Konversi 82.50
Mutu Pelayanan B (Baik)